This paper complements this research and addresses a gap in the literature by assessing the breadth and scope of research evidence for the use of chatbots across the domain of public health. Recent reviews have focused on the use of chatbots during the COVID-19 pandemic and the use of conversational agents in health care more generally. However, despite the uptake in their use, evidence to support the development and deployment of chatbots in public health remains limited. The COVID-19 pandemic has driven a substantial increase in the use of chatbots to support and complement traditional health care systems. Online Journal of Public Health InformaticsĮmail: Chatbots are computer programs that present a conversation-like interface through which people can access information and services.Asian/Pacific Island Nursing Journal 13 articles.JMIR Bioinformatics and Biotechnology 38 articles.JMIR Biomedical Engineering 69 articles. Journal of Participatory Medicine 80 articles.JMIR Perioperative Medicine 93 articles.JMIR Rehabilitation and Assistive Technologies 215 articles.JMIR Pediatrics and Parenting 296 articles.Interactive Journal of Medical Research 329 articles.JMIR Public Health and Surveillance 1209 articles.Journal of Medical Internet Research 7796 articles.
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